FAQs
Frequently asked questions
Quick answers to common questions
What is Compute4Less Corp?
Compute4Less Corp is a trusted online retailer of computer components, gaming PCs, laptops and tech accessories. We offer the best prices, fast shipping and top-notch customer service.
What products do you sell?
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Are your products brand new and authentic?
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Do you offer price matching?
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How can I contact Compute4Less?
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Do you have a physical store?
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What payment methods do you accept?
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Can I change or cancel my order?
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What shipping options do you offer?
We offer reliable shipping options across Canada. Available shipping methods and delivery estimates are displayed at checkout based on your location and order.
Do you offer free shipping?
Yes. We offer free shipping on most products. Oversized, heavy, or specially handled items may be excluded from free shipping.
How long will my order take to arrive?
Delivery times depend on your location, shipping method, and product availability. Estimated delivery times are provided during checkout.
What is your return policy?
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What is your return period?
You have 30 days from the date of purchase to request a return. After 30 days, we cannot offer a refund or exchange.
What are the requirements for a return?
Items must be unused, in the same condition as received, and in their original packaging. Proof of purchase or a receipt is also required.
Are there products that cannot be returned?
Yes. Certain products are non-returnable, including gift cards, downloadable software, and certain health/personal-care products. Other restricted categories may also be excluded.
Can I return a sale item?
No. Sale items are not eligible for refunds under the current policy.
How do I request a return?
Contact our team before sending your product back. We will provide the appropriate return instructions for your order. Please do not send products directly to the manufacturer.
Who pays for return shipping?
Customers are responsible for their own return shipping costs. Original shipping costs are non-refundable, and applicable return shipping costs may be deducted from your refund.
When will I receive my refund?
Once we receive and inspect your returned item, we will notify you whether the refund has been approved or rejected. Approved refunds are issued to your original payment method and may take additional time to appear depending on your bank or payment provider.
What if I haven't received my refund?
First check your bank or credit-card account. If the refund still hasn't appeared after allowing for processing time, contact us at sales@compute4less.ca.
Can I exchange a product?
Exchanges are available for products that are defective or damaged. Contact us at sales@compute4less.ca for assistance.
Will these parts be compatible with my build?
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Do you offer custom PC building?
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My product is not working. What should I do?
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